TCM Plus: Supply chain mediation and dispute resolution

The impact of supply chain disputes on your business

We all know that disputes in the supply chain can undermine a business. A recent Ci pd report suggested that up to 12 working days are lost trying to resolve a single dispute.

Whether you are an in-company lawyer, a purchasing managers or a logistics or procurement manage, you will no doubt be involved in the formulation, negotiation and management of all types of contracts for capital equipment, products or services. You will undoubtedly be aware of the implications when these contracts break down:

• Frustration and stress
• Loss of productivity
• Increased management time and associated wasted costs.

How does TCM Plus resolve supply chain disputes?

We offer three simple services:

1 : Prevention	We work with you and your suppliers to assess and minimise the risk of conflict including agreeing dispute resolution clauses.
2 : Resolution	We offer mediation and facilitation services to help nip issues in the bud and keep them out of court
3 : Transformation	We train counsel, managers and others in dispute resolution and we help develop in internal dispute resolution systems.

The benefits of our approach

Through mediation we are seeing evidence of improved commercial performance resulting in improved cost-effectiveness in sourcing, materials management and general operating costs of the organisation. Our mediators are also reporting more effective monitoring and evaluation of existing and potential contractors, to ensure that supplies and services are delivered in the right way, at the right time and without the stress of unresolved conflict.

Now that's got to be good for business!